About the Company
Medallia is the pioneer and market leader in customer, employee, citizen and patient experience. The company's award-winning SaaS platform, Medallia Experience Cloud, is becoming the experience system of record that makes all other applications customer and employee aware. The platform captures billions of experience signals across interactions including all voice, video, digital, IOT, social media and corporate messaging tools. Medallia uses proprietary artificial intelligence and machine learning technology to automatically reveal predictive insights that drive powerful business actions and outcomes. Medallia customers reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment.
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Latest $MDLA News
Medallia Named a Leader in the 2024 Gartner® Magic Quadrant™ for Voice of the Customer Platforms Report
Gartner ranks Medallia highest in all four Use Cases in the 2024 Critical Capabilities for Voice of the Customer Platforms.
Medallia Named a Strong Performer in Real-Time Interaction Management by Independent Research Firm
March 26, 2024--(BUSINESS WIRE)--Medallia, Inc., the global leader in customer and employee experience, today announced that it has been named a Strong Performer in The Forrester Wave™: Real ...
Medallia Commits to Net Zero by 2040
PLEASANTON, Calif.–(BUSINESS WIRE)–Medallia, Inc., the global leader in customer and employee experience, today announced a commitment to achieve net-zero greenhouse gas (GHG) emissions by 2040, 10 ...
Medallia Announces Ben Brewer as New Chief Revenue Officer
PLEASANTON, Calif.–(BUSINESS WIRE)–Medallia, Inc., the global leader in customer and employee experience, today announced the addition of Ben Brewer as Chief Revenue Officer. Brewer brings extensive ...
Verizon Intelligent Call Back Capabilities Powered by Mindful by Medallia Now Available on CALNET
Verizon announced today that state agencies in California can now procure Mindful by Medallia, a customer-led callback scheduling and virtual queue solution, through Verizon’s suite of contact center ...
Daily Research News Online
Customer and employee experience firm Medallia has appointed Ben Brewer as Chief Revenue Officer. Brewer worked most recently as Chief Sales Officer at engagement specialist Cornerstone OnDemand, and ...
Traveler Sentiment Tracking Gets Spotlight With Medallia’s Intent to Go Public
Customer-experience software companies Medallia, which is planning to go public this year, and Qualtrics, which SAP has just acquired for $8 billion, are receiving cash injections that should rev ...
Sweet Baby Inc. Doesn’t Do What Some Gamers Think It Does
Sweet Baby Inc. is not the largest narrative design company in the games industry. Nor is it solely responsible for the characters and stories in recent high-profile releases like Alan Wake 2 ...
Medallia Named a Leader in the 2024 Gartner® Magic Quadrant™ for Voice of the Customer Platforms Report
Gartner ranks Medallia highest in all four Use Cases in the 2024 Critical Capabilities for Voice of the Customer Platforms Medallia, Inc., the global leader in customer and employee experience ...
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