About the Company
Zendesk is a customer service software company with support and sales products designed to improve customer relationships. The company believes that every great customer relationship stems from a conversation, so the company built a company that designs solutions to foster better customer relationships. Powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Zendesk serves more than 170,000 customers across a multitude of industries in over 30 languages.
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Latest $ZEN News
Zendesk unveils AI-powered CX platform with sophisticated agents and intelligent copilots
Zendesk unveils slate of new AI customer service tools, including smarter agents, a proactive copilot, workforce scheduling ...
Zendesk unveils the industry's most complete service solution for the AI era
Today at its Relate global conference, Zendesk announced the world's most complete service solution for the AI era. With ...
Zendesk shareholders vote in favor of $10.2 billion go-private deal
(Reuters) - Zendesk Inc shareholders have approved a $10.2 billion planned acquisition of the software maker by a group of private equity firms led by Hellman & Friedman and Permira, the company ...
Former Everlaw Legal Chief Takes Top Lawyer Role at Zendesk
"I’m excited to work alongside a team that values innovation, teamwork, and above all—connections," newly appointed Zendesk Chief Legal Officer Shana Simmons wrote on LinkedIn. Shana Simmons ...
Zendesk collaborates with Anthropic and AWS to help businesses deliver exceptional AI-powered customer experiences
Intelligent, immediate support: Anthropic's Claude 3 models integrated with the Zendesk platform allows businesses to deliver ...
Zendesk poised to sublease 40K sf from Meta in San Francisco
A 435,000-square-foot office building vacated by Meta in Downtown San Francisco is filling up. Zendesk, a locally based customer service software firm, is poised to sublease more than 40,000 ...
Relate 2024 - Zendesk adds AI capabilities in support of 'human-first' CX
As its Relate 2024 conference opens, Zendesk argues for AI that puts humans first, announcing new AI capabilities from a ...
Zendesk announces chief legal officer
Software company Zendesk announced Shana Simmons joined as chief legal officer. Simmons joins Zendesk with more than 15 years of experience as a strategic leader in high-growth companies. She recently ...
No Jitter Roll: A Slew of Gen AI-related News from ASAPP, Zendesk, Kore.ai, boost.ai and others
GenerativeAgent works for both voice and chat channels. Note that in the voice use case, GenerativeAgent is using ...
Zendesk Launches Autonomous AI Agents For Workflow Automation
Zendesk is introducing autonomous AI agents, workflow automation, agent copilot, and AI-powered Workforce Engagement ...
Zendesk Partners With Anthropic and AWS for Generative AI Solutions
This collaboration aims to enhance Zendesk's AI capabilities by utilising Amazon Bedrock and Anthropic's Claude 3 model ...
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